What is Culindo?

Culindo is a platform for creating and deploying intelligent conversational AI assistants. Build custom assistants that can chat with users, schedule appointments, and provide automated support—all without writing code.

Quick Start

1. Sign up for a free Culindo account
2. Create your first assistant and configure its personality
3. Test your assistant in the built-in chat interface
4. Share your assistant with others via a unique link

Step 1: Navigate to Assistants

From your dashboard, click the "New Assistant" button to start creating your AI assistant.

Step 2: Configure Basic Settings

Give your assistant a name and description. These help users understand what your assistant does.

• Name: A clear, descriptive name (e.g., "Customer Support Assistant")
• Description: Brief overview of your assistant's purpose
• Slug: URL-friendly identifier for sharing

Step 3: Define Instructions

Instructions guide your assistant's behavior and personality. Be specific about:

• Tone and style (professional, friendly, casual)
• Areas of expertise
• How to handle specific questions
• Boundaries and limitations

Assistant Settings

Fine-tune your assistant's behavior with these configuration options:

• Active/Inactive: Control whether your assistant can receive new conversations
• Model Selection: Choose the AI model that powers your assistant
• Temperature: Adjust creativity vs. consistency (0-1)
• Max Tokens: Set response length limits

Tools & Features

Enhance your assistant with powerful built-in tools:

• Appointment Scheduling: Let users book time with you
• Calendar Integration: Sync with your availability
• Knowledge Base: Upload documents for your assistant to reference
• Custom Actions: Define specific tasks your assistant can perform

Viewing Conversations

Access all conversations with your assistants from your dashboard. Each conversation includes:

• Full message history
• Participant information
• Timestamps and metadata
• Sentiment analysis (coming soon)

Analytics & Insights

Track your assistant's performance with detailed analytics:

• Total conversations and messages
• User satisfaction ratings
• Common questions and topics
• Response times and engagement metrics

Setting Up Appointments

Enable appointment scheduling to let users book time directly through your assistant:

1. Navigate to your assistant's settings
2. Enable "Appointment Scheduling"
3. Configure your availability
4. Set meeting duration and buffer times

Managing Appointments

View and manage all scheduled appointments from your dashboard:

• See upcoming appointments at a glance
• Reschedule or cancel appointments
• Send reminders to participants
• Add notes and follow-ups

Setting Your Availability

Define when you're available for appointments using calendar slots:

• Set recurring availability (e.g., Mon-Fri 9am-5pm)
• Block out specific dates and times
• Set different availability for different assistants
• Configure timezone preferences

External Calendar Sync

Keep your calendar in sync across platforms:

• Export to Google Calendar
• Export to Outlook/Office 365
• iCal feed for Apple Calendar
• Two-way sync (coming soon)

Share Your Assistant

Every assistant gets a unique URL that you can share:

Share this link on social media, in emails, or anywhere you want people to interact with your assistant.

Embed on Your Website

Add your assistant to any website with a simple embed code:

Customize the embed with optional parameters for size, theme, and behavior.

Privacy & Access Control

Control who can access your assistant:

• Public: Anyone with the link can chat
• Unlisted: Only people with the exact link (not searchable)
• Private: Require authentication to access

API Overview

The Culindo API allows you to integrate assistant functionality into your own applications. All API requests require authentication via API key.

Authentication

Include your API key in the request header:

Send Message Endpoint

Send a message to an assistant and receive a response.

Parameters:

• message - The user's message text
• conversation_id - Optional: Continue existing conversation

Rate Limits

API rate limits by plan:

• Free: 100 requests/hour
• Pro: 1,000 requests/hour
• Enterprise: Custom limits

Writing Effective Instructions

• Be specific and detailed about the assistant's role
• Include examples of ideal responses
• Define clear boundaries and limitations
• Use a consistent tone and voice
• Test and iterate based on real conversations

Optimizing Performance

• Keep instructions concise but comprehensive
• Use appropriate temperature settings (lower for factual, higher for creative)
• Monitor response times and adjust model if needed
• Regularly review conversations for improvement opportunities

User Experience Tips

• Set clear expectations about what your assistant can do
• Provide fallback options for unsupported requests
• Include a way for users to reach a human if needed
• Keep response times fast and consistent
• Collect feedback to improve your assistant over time

How many assistants can I create?

Free accounts can create up to 3 assistants. Pro accounts have unlimited assistants.

Can I use my own AI models?

Enterprise plans support custom model integration. Contact us for details.

Is my data secure?

Yes! All data is encrypted in transit and at rest. We never train models on your private conversations.

Can I export my conversation data?

Yes, you can export all conversation data as JSON or CSV at any time from your dashboard.

What happens if I exceed my plan limits?

Your assistants will continue working, but you'll be prompted to upgrade. We'll never shut down your assistants without notice.

How do I delete an assistant?

Navigate to the assistant's settings page and click "Delete Assistant" at the bottom. This action cannot be undone.

Need more help?

Contact our support team at support@culindo.com or visit our About page to learn more.